Microsoft and VoIP
Here's one of the many articles I picked up in RSS feeds catching up from my trip this week. More thoughts below.
Is Microsoft set to take over the VoIP space?
Takeaway: Past experience shows that once Microsoft sets its sights on a technology, it often comes to dominate the market. Will Redmond nudge current VoIP vendors off the playing field? Deb Shinder takes a look at the software giant's plans for VoIP.When Microsoft gets into the game, other companies start to worry—and with good reason. Past experience shows that once the software giant sets its sights on a technology, it often comes to dominate the market, even when there are already well-established players.
Just look to the fall of once-top word-processing application WordPerfect to Microsoft Word, once-top Web browser Netscape to Internet Explorer, and once-top NetWare server software to Windows Server for examples. Most recently, antivirus and anti-malware vendors have looked on with trepidation as Microsoft has poured efforts into developing its OneCare consumer antivirus solution, Windows Defender anti-spyware, and business-oriented Forefront products based on its acquisition of Sybari Antigen.
First, my view on the question/title - Is Microsoft set to take over the VoIP space? Nope. not even close. They aren't a player. They aren't even a contender.
From a telecommunications and VoIP approach, Microsoft, like Apple, has no foundation upon which to build their threat axis to either VoIP or the telecommuncations space. And while Apple's Steve Jobs blodly stated the wild fantasy that Apple's reinventing the telecommuncations industry, that's pure hallucination. I'll have more to say on another post, but I'll go out with a comparison here that should be easily understood.
Apple's entrance into telecommunications, will have less, but comparable impact that Microsoft's Zune will have on - pick your market. The Zune was DOA and a non-event. I know people are speculating, bit it was DOA. Rich Tehrani asks Is the Microsoft Zune Toast?
. The Zune was toast without the iPod. Microsoft should shut that whole debacle down now.Technorati Tags: Microsoft, VoIP, Apple, iPhone, Zune

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Comments
Why then do you suppose Nortel and Mitel are jumping on the bandwagon?
MS rarely gets things right in the first or second go around... by the third time they try it they are pretty good.
Live Comm Server was their first attempt, LCS is morphing into Office Communications Server & Exchange 2007 has IVR/AA/UM capabilities built in. They are still missing the pieces that Mitel, Nortel & other switch vendors can bring to the table but how long will it be until they don't need them anymore?
Not saying I have any answers but it is certainly fun to watch!
Posted by: Mike Picher | January 13, 2007 4:38 AM
Agreed Mike. It's an interesting game to watch indeed. Nortel is in the partnership game because they've been struggling for a long time. They need an IP play, and even though their purchase several years back of Bay Networks should have made them a strong IP play, they never leveraged that purchase well at all. They bring more to MS than MS brings to them. Without Nortel and the others, MS really wouldn't have a VoIP play at all.
Mitel, I think, is simply playing along to leverage size and footprint. They're pretty solid in their own right, but somewhat in a niche.
I don't think LCS was ever anything more than proof of concept, and penetration is going nowhere. It's a concept product that MS pushed out. Office Communications Server becomes the alpha/beta test, and will see a little better penetration. I think MS is 2-3 product generations from a real play in VoIP and unified communications. And in 3 product generations, we'll have moved on to newer things. They'll be the powerhouse, also-ran who claims to have invented the technology that we'll be leaving for the next new thing.
I just don't see them as bringing any strength and vision because they don't get telecom to begin with.
Just my view
Posted by: Ken Camp | January 14, 2007 9:37 AM