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Gorillas or Titans, either way the battle lines are being drawn

A week or two ago I referenced the battle between two 800 poung gorillas, Cisco and Microsoft, when it comes to IP telephony. It was a brief observation that you can see here.

Today in Network World, Howard Anderson has a more extensive view-

Microsoft vs. Cisco: The new clash of the titansBoth companies are dominant in their main markets. Both need new worlds to conquer. Both have seen their growth slowed. Both have embarked on new initiatives based on acquisitions. Charlie Giancarlo, Cisco's chief development officer, scours the world buying intellectual assets for pennies on the dollar. Microsoft does the same, often moving these companies to Seattle so they can be close to the Mother Church. Both companies have billions of dollars on hand. Microsoft has bought dozens of small technology companies, as has Cisco. Cisco has paid really big bucks, $6.9 billion, for cable TV technology company Scientific-Atlanta, mainly because Cisco is not credible with the cable guys. Microsoft bailed out the cable industry a few years ago by investing $1 billion in Comcast, hoping the move would win it friends (it did) who would let the company put its cable box on every TV (they didn't). The cable guys loved Microsoft's money but not its intentions. Sidney Topol, former chairman of Scientific-Atlanta, was once at a Yankee Group conference where a skeptic asked him how earnings would be the next quarter. He replied, "When I come here, I don't talk earnings, I talk concepts!" The skeptic said, "That bad, huh?"
Microsoft comes at convergence from the other end of the pendulum swing, applications. The Windows family of operating environments aren't really a pure operating system. They're a blend of OS and applications. Even hearkening back to Windows 95, we had an OS built on a DOS framework, with a layer of compatible applications bundled into what was really an oeprating environment. That environment has gorwn and matured through several iterations, with Vista being the next in the line. Microsoft also focuses on communications tools, ranging from NetMeeting in the past to the Live Communications Server (and related tools today).

Both companies have gotten better at working with partners, but both frequently partner through acquisition. They buy technology built by smaller entrepreneurs and incorporate it into their fundamental solutions. And, as Howard indicates, what lies ahead is a conflict between two alpha males, both looking for the leadership role.

What does it mean to us? It means presence management, instand messaging, chat via IM, voice communications and voice mail, the key components of unified messaging, will see a lot of change in the next two years. I don't think we'll see a lot of change this year. These to behemoths will hunker down in their respective fortresses and work on their game plan. The battle field has been defined, and it's unified communications.

The winner won't be clear for quite some time. And at some level Cisco and Microsoft will talk about interoperabilty and collaboration while each tries to unseat the other. Watch close. There will be some really interesting stories between these two.

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Comments

As I student of enterprise technology, I am intrigued by how you categorize each organizations (MSFT and Cisco) point of entry into the IP telephony space. From my experience, I somewhat disagree with your assessment of MSFT approaching the market from the application perspective. I consider MSFT's market approach to be centered around the desktop as cited by Mr. Anderson. Organizations that are network agnostic (e.g. Avaya) I tend to consider more communications centric as well application focused in terms of how they approach the IP telephony market.

Ali,

I agree that organizations like Avaya, Nortel and Siemens (to name three) are more applications-centric in their approach. If they have a failing in my view, it's that when it comes to IP telephony, Avaya and Nortel haven't done a great job with their non-carrier customers. Siemens, in my view, has the lead in mindset, but with a key business unit on the block, I'm not sure whether they'll continue to deliver.

MS and Cisco come from very different roots. Cisco "owns" the IP network, but I'd classify them as clueless with regard to applications. They don't develop and understand solutions. They acquire and integrate. Sometime well, sometimes not.

Microsoft remains, in my mind, an applications vendor who doesn't really understand networking, security or telephony. I'd like to give them more credit, but they prove they're naivete and how trapped they are in layer 7 of the OSI model time and time again.

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Ken Camp's Bio:

Ken Camp has more than 25 years of experience in information technology. Ken spent 17 years with AT&T and Lucent Technologies successfully designing and implementing voice and data networks. He later worked in the security marketplace and played a key role in early IPSec VPN deployments. As an independent consultant, Ken's primary focal areas include network performance improvement, security practices and the design and deployment of integrated voice and data solutions. He may be contacted at: ken_camp@realtimepublishers.net

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