Pain Point - Demystifying the VoIP Business Value
This article caught my attention. It seems important enough to reiterate and not let this just die in a news feed.
Low awareness of voice over IP costs smaller firms dearThis problem isn't just a UK problem. It's everywhere. And here's the truest statement from the article:
Over three quarters of managers have poor understanding of their VoIP technology
Martin Courtney, IT Week, 13 Apr 2006
Over three-quarters of managers at smaller firms have limited or no understanding of voice over IP (VoIP) technology. This lack of knowledge could collectively be costing them up to £1bn a year in unnecessary call and equipment costs.
"Worries about security and performance have to be addressed. Skype and other services have been good at raising awareness [about VoIP] but they also cloud the true business quality of VoIP." - Inclarity marketing manager David LarkinThere's a real and compelling need for qualified, competent VoIP practitioners to demystify the business value of VoIP. That's a pain point that isn't being addressed well.
Technorati Tags: VoIP, pain points, VoIP business value
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Comments
yes you are absolutely right
Posted by: alen4u | April 18, 2006 11:25 PM