Reader Question: I'm planning to implement VoIP and video conferencing over IP in two remote sites in different countries. What are some things that I need to consider?

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Here's another question that came in from a reader:

Reader Question:
I'm planning to implement VoIP and video conferencing over IP in two remote sites in different countries. What are some things that I need to consider?

This is a tough question and in some ways doesn't have a clearcut answer. It's important to be mindful of that fact that in some countries, VoIP is not accepted or even legal. The government of some countries may discourage VoIP due to governmental control of telecommunications networks. So first and foremost, know the country-specific regulations.

Another related factor is Internet availabiltiy. While broadband deployments have grown significantly around the world, in some countries Internet service is still relegated to dial-up only, or very expensive. In these areas, VoIP and online collaborative solutions may be technically unworkable.

BUT, the real key is what do you need to do. Humans are still very visual creatures. We rely on body language and facial expressions. In many cases, VoIP and related video services provide an opportunity to meet in virtual space that allows both a visual and verbal exchange. Some solutions allow for data sharing and collaboration. The ability to share a Powerpoint presentation or collaboarte on a spreadsheet may be criticial to business success.

It's important in this setting, as with any, to know your audience and understand any constraints they may work under. Planning an preparation ahead of time help ensure success. Make sure everyone involved is using compatible tools. Whether you're using Skype, MSN Messenger, SightSpeed or some other solution, it's important that everyone agree beforehand what communications tool to use, and that everyone be prepared.

IP collaboration technologies like VoIP and streaming video can allow for global meetings and conferences without the time and expense of travel. This has become crucial for many businesses today. In many organizations, travel has become the last resort.