I've had the pleasure of working on a webinar series sponsored by NetIQ for the past few months. It's a four=part series. Two episodes are completed. The third will bre presented live at the end of this month. The earlier episodes were recorded and are available online here.

If you're exploring VoIP services in your business environment, have already started a project that's not yet completed, or are just interested in learning more about what it takes to successfully implement a VoIP solution, please come join us.

Ready.Set.VoIP! Series Part 3 of 4: Automating Monitoring for Service Delivery
Converged communication technologies, such as Voice over IP, are becoming more and more the standard for businesses today. But assessing, deploying and maintaining the performance and availability of VoIP can be daunting as the systems are increasingly complex and voice communications remain critical.

In the ongoing "Ready.Set.VoIP." series, Ken Camp, noted author of IP Telephony Demystified, and Mark Slavens, NetIQ Corporate Sales Engineer for VoIP solutions, take you through management of the VoIP life cycle - from network assessment, pre-deployment and ongoing monitoring to reporting and future expansion plans.
n part three of the series, Ken and Mark will cover the importance of being proactive rather than reactive when operating Voice over IP on your network; this part will cover topics such as the

* Value of automated monitoring tools
* Complete knowledge of your environmen
* Ability to respond to changing network conditions
* Timely diagnosis and remediation of issues

Too often organizations deploy VoIP without fully knowing the impact of converging voice and data traffic on a shared network. Don't be left with dissatisfied users and system downtime. Whether you have already deployed or are just considering an implementation, listen to find out how a VoIP network assessment can benefit your enterprise.