Ready.Set.VoIP! Series Part 2 of 4: Pre-deployment - Strategy for Monitoring, Management and SLAs
In the ongoing Ready.Set.VoIP! series, Ken Camp, noted author of IP Telephony Demystified, and Mark Slavens, NetIQ Corporate SE for VoIP solutions, take you through management of the VoIP life cycle - from network assessment, pre-deployment and ongoing monitoring to reporting and future expansion plans.
In part two of the series, Ken and Mark will focus on critical management activities including:
* Defining monitoring policies
* Monitoring service quality
* Ongoing analysis and why it's important
* Meeting the end user's expectations defined in service level agreements
Too often organizations deploy VoIP without fully knowing the impact of converging voice and data traffic on a shared network. Don't be left with dissatisfied users and system downtime. Whether you have already deployed or are just considering an implementation, listen to find out how a VoIP network assessment can benefit your enterprise environment.
http://www.webex.com/web-seminars/enroll_event/665057450?sid=RTP0919
Technorati Tags: VoIP, webinar, NetIQ, Ken Camp
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