Nokia Siemens News for Tuesday
In the first release today nthey talk about harmonized data for improved customer experience. In provider terms, think traffic analysis for aggregation to ensure consistent QoS across traffic types.
Espoo, Finland - May 20, 2008
Nokia Siemens Networks first to harmonize subscriber traffic data to help operators improve customer experience
• Telefónica Spain is one of the first operators to take full value out of the harmonized traffic data analysis
• Introducing Traffica certification program for probe vendors: Nexus Telecom, Polystar Instruments, and Radcom joined already
Customer traffic data is of key importance to operators in ensuring and improving the quality of customer experience and service. The data, however, doesn't come from one source, but rather from a multitude of sources. Nokia Siemens Networks helps operators gain a harmonized view of dispersed data by enhancing its real time NetAct™ Traffica monitoring and analysis platform with probes. The probes, which are important data sources for customer-centric service assurance, come from certified vendors. Nokia Siemens Networks is therefore introducing a Traffica certification program for probe vendors.
Nokia Siemens Networks is the first in the industry to offer harmonization layer for traffic data in multivendor networks that helps operators improve customer service and operational efficiency. The harmonization layer enhances the existing real time data analysis of NetAct™ Traffica with productized out-of-the-box probe interface for eased creation of customer key performance indicators. The productized interface between Traffica and probes allows operators to cut custom integration costs.
Telefónica Spain is one of the first operators to take full value out of the harmonized traffic data analysis. The operator upgrades their existing NetAct™ Traffica solution with Nokia Siemens Networks certified probe for harmonized customer traffic data analysis.
Operators can select the most suitable probe vendor from the certified probe vendors offered by Nokia Siemens Networks. Selected vendors have to meet the Nokia Siemens Networks certification criteria, including technical and operational compatibility such as licensing, maintenance and support, and release compatibility. Certification also requires technical verification in customer environment.
"Traffica certification is a concept where everybody wins: operators, certified probe vendors and Nokia Siemens Networks. Our service management solutions help operators to maximize customer experience in multitechnology, multivendor environments. NetAct Traffica provides operators with consistent information for decision making, bringing accuracy and efficiency to their service life-cycle management," says Vesa Tuomisto, Head of Service Management Business Line, Operations and Business Software, Nokia Siemens Networks.
The first probe vendors to join the certification program are Nexus Telecom, Polystar Instruments, and Radcom.
"Nexus Telecom greatly values the possibility to work with NSN to build a future Service Management Platform. This co-operation allows to incorporate the Nexus Telecom know-how into this solution aiming to achieve a substantial competitive edge. Such a solution is a significant move towards future service management," says Thomas Sutter, CEO, Nexus Telecom.
"We are excited to extend Polystar's role in the expanding Service Assurance and Customer Experience Management (CEM) markets," says Mikael Grill, CEO of Polystar Instruments. "By having our technology as part of Nokia Siemens Networks' Traffica Certification program, operators and service providers will benefit world-wide from an increased visibility into their networks. With the ability to accurately receive, aggregate and sort terabits of real-time data, our non-intrusive probes will help take real-time monitoring to an entirely new level."
"We are very excited by the potential of our collaboration with Nokia Siemens Networks to enhance our access to top-tier operators worldwide," added David Ripstein, President and CEO of RADCOM. "We believe the combination of our powerful probe-based technologies with Nokia Siemens Networks' NetAct™ Traffica will be a winning solution that helps operators deliver the high-quality advanced services they need to increase their ARPUs and maximize subscriber satisfaction."
About Nexus Telecom
Nexus Telecom is a major OSS/BSS vendor delivering sophisticated products, solutions and concepts in the areas of Service Assurance, Revenue Assurance and Network and Service Testing. Nexus Telecom enables service providers and network operators worldwide to quickly and effectively investigate and solve network problems and service quality issues in SS7, UMTS, GPRS, UMTS, NGN and VoIP networks.
www.nexustelecom.com
About Polystar Instruments
Polystar is a telecommunication supplier, providing world-class Service Assurance Solutions and Test Equipment to the leading telecom manufactures, operators and service providers world-wide. Polystar delivers solutions that provide real-time visibility into the reality of operator's network quality and their customer's experience. Polystar empowers network owners, be it for fixed VoIP, NGN or mobile networks, to make business critical decisions with speed and accuracy.
www.polystar.com
About RADCOM
RADCOM develops, manufactures, markets and supports innovative network test and service monitoring solutions for communications service providers and equipment vendors. The Company specializes in Next Generation Cellular as well as Voice, Data and Video over IP networks. Its solutions are used in the development and installation of network equipment and in the maintenance of operational networks. The Company's products facilitate fault management, network service performance monitoring and analysis, troubleshooting and pre-mediation.
www.RADCOM.com
About Nokia Siemens Networks
Nokia Siemens Networks is a leading global enabler of communications services. The company provides a complete, well-balanced product portfolio of mobile and fixed network infrastructure solutions and addresses the growing demand for services with 20,000 service professionals worldwide. Nokia Siemens Networks is one of the largest telecommunications infrastructure companies with operations in 150 countries. The company is headquartered in Espoo, Finland.
www.nokiasiemensnetworks.com
Here's the second story, describing how Nokia Siemens is enhancing GSM services for the railway in India. This is important because India is a leading part of the world in mobile adoption. In some ways, India has become a proving ground for mobile technologies that deploy later in the US, Canada and Europe.
Delhi NCR, India - May 20, 2008
Nokia Siemens Networks brings state of the art signaling and communication system to Indian railways
India's first GSM based Radio Signaling Solution for North Central Railways
Nokia Siemens Networks has implemented India's first GSM Railways (GSM-R) communications solution under the Mobile Train Radio Communication (MTRC) project for North Central Railways. The solution replaces earlier communication methods with a single streamlined digital radio system, which carries directly signaling and operational information between the moving train driver, guard & train controller on ground enabling higher speeds, and greater traffic density with improved safety, security & reliability.
Under this project, Nokia Siemens Networks supplied an end-to-end GSM-R radio solution, including switching, base stations and controllers, cab radios and hand held devices. The Railway@Vantage Intelligent Network(IN) software allows the train controller and the driver/ guard to contact each other even without knowing mobile numbers or location of the locomotive. To ensure network efficiency and stability, Nokia Siemens Networks will also provide a broad range of services including network design, installation and commissioning, project management, training, operations and maintenance, network integration and as well as management of the network for one year.
"We are very proud to have implemented the first GSM-R based signaling solution in India. GSM-R is the basis on which the future signaling & communication needs of Indian Railways will be built," said Michael Kuehner, Head, Sub-region India, Nokia Siemens Networks.
The solution has currently been deployed on a 270 kilometer stretch between Mathura and Jhansi under North central railways, and was inaugurated by Mr. K C Jena, Chairman, Railway Board, in Agra last week. "By 2012, railways is likely to handle double the traffic volumes currently handled. Indian Railways has chalked out a well-planned strategy to remove bottlenecks and augment capacity to match the requirement. I also appreciate the fact that Nokia Siemens Networks has come up to the expectations of Indian Railways and has been able to speedily ramp up software and hardware requirements suggested by us," Mr. Jena said.
Nokia Siemens Networks is one of the inventors of GSM-R technology, with Siemens researching and creating the GSM-R standard starting in the early 1990s. To date Nokia Siemens Networks has deployed 22 GSM-R networks in 15 countries serving 50,000 km of railways, making it the world's number one GSM-R vendor. In India, Nokia Siemens Networks is currently implementing GRM-R solution for the Northern Railway, North Frontier Railway and East Central Railway.
Indian Railways
Indian Railways, under the Ministry of Railways, Government of India is the premier transport organization of the country employing 1.54 million work force across 16 zones. It is the largest rail network in Asia & the world's second largest under one management covering 63,028 route kilometers using multi gauge & multitrack system & running 11,000 trains everyday .
About Nokia Siemens Networks
Nokia Siemens Networks is a leading global enabler of communications services. The company provides a complete, well-balanced product portfolio of mobile and fixed network infrastructure solutions and addresses the growing demand for services with 20,000 service professionals worldwide. Nokia Siemens Networks is one of the largest telecommunications infrastructure companies with operations in 150 countries. The company is headquartered in Espoo, Finland.
www.nokiasiemensnetworks.com

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