Handling 911 calls from an enterprise VoIP system is always part of the architecture challenge. I found 911Enable's solution to be pretty elegant and workable when I chatted with them briefly at the ITExpo. Here's a press release just out with some new simplification.

VoIP 911 for Enterprises Now Available in a BOX
911 Enable To Unveil The RedBOX At This Year's VON Enterprise
Atlanta, GA and Montreal, QC -- November 29, 2006 - 911 Enable will be unveiling its RedBOX at the upcoming VON Enterprise, December 4-6, in Atlanta, GA.

The 911 Enable RedBOX combines fast and secure VoIP 911 call delivery to Public Safety Answering Points (PSAP) with a hardware interface that automatically manages inter-branch enterprise phone moves. Typically, enterprises would juggle multi vendor solutions in order to achieve this same result.

“Our goal was to simplify VoIP 911 for enterprises,” said Lev Deich, Director of 911 Enable. “When employees move their phones within and between branches, the RedBOX works in the background to automatically make the appropriate location updates. Then, if a 911 call is placed, the RedBOX routes the call to the closest PSAP and displays the precise location of the caller on the dispatcher's screen. We're proud to be able to bundle location discovery with our turn-key VoIP 911 service, and at a price accessible to all enterprises.”

The RedBOX acts as an all in one VoIP 911 solution, and includes these features and benefits:

• Automatically detects phone moves using discovery protocols such as CDP and LLDP-MED
• Allows users to move within and between enterprise locations without performing manual updates
• Performs rapid, call delivery to PSAPs in the US and Canada
• A complete, turnkey solution

Today's challenge of VoIP 911 is to integrate VoIP, which is by nature nomadic, with the existing PSTN emergency network. 911 Enable captures the location information of a VoIP 911 caller and uses it to automatically route the call to the closest Public Safety Answering Point.

About 911 Enable
911 Enable (www.911enable.com), a Division of ConneXon Telecom, is a VoIP 911 provider that offers residential and enterprise 911 solutions in both the US and Canada. Its FCC, CRTC and NENA compliant solutions make forward looking use of next generation networks and allow VSPs and enterprises to deploy easy to integrate cost effective solutions. 911 Enable's breakthroughs in subscriber provisioning and extension management are on the cutting edge of E911, and its key partnership with TCS ensures a highly scalable level of service which will continue to evolve with the rapidly changing world of VoIP communications.