VoIP in the Mainstrem
Here's an article that, once again, validates something I've been saying for quite a while now - VoIP has gone mainstream. It's no longer a niche. It scales. It's reliable. It's a foundation cornerstone of unified communications.
A Closer Look at VoIP in the Enterprise
By Phil Hochmuth
"You're not just changing the technology in the back room," with IP telephony, says Craig Hinkley, senior vice president and manager of strategy, architecture and security for enterprise access and desktop services at Bank of America. "What you're doing has an impact on the way associates are using the technology every day; it's a little more disruptive."
Is VoIP reliable? Scalable? Ready for prime time? For the answer, you only need to look at the raft of ambitious enterprise VoIP projects -- with multiple-thousands of phones -- announced in recent months, or the latest telephony market research, which shows VoIP outselling digital PBX lines for the first time.
"IP telephony has gone mainstream," says VoIP analyst Brian Riggs, of Current Analysis. "There's no doubt about it."
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