Telephony, Regulation, and VoIP
From: The VoIP Essentials Series
By: Ken Camp
Bringing new technologies such as VoIP into service presents a wide range of technical challenges. Given the highly regulated environment of telecommunications, VoIP presents a set of regulatory challenges. For the most part, these challenges present hurdles to VoIP service providers who want to deliver commercial services to consumers and businesses and don’t directly impact business VoIP deployment. The intent of this article is to provide a brief glimpse into VoIP regulations and considerations for business users. Businesses that embrace managed VoIP services might want to review some of these regulatory issues, such as E-911 services, with the managed VoIP service provider.
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