Needs Assessment and Network Readiness
From: The VoIP Essentials Series
By: Ken Camp
When companies explore VoIP solutions, they focus on key business areas. Generally, the cost savings of a converged network is a business driver. When considering business needs, it’s crucial to the success of a VoIP deployment that you do not set unreasonable expectations, and it’s important to understand the business drivers behind the VoIP implementation. If reducing costs is the primary driver, there will be different factors to consider than if the primary driver is deploying new, converged applications. Understanding the impetus for the project helps maintain focus on factors that can ensure success. Communicating the objectives clearly with everyone involved helps maintain a clear view of the expected results.
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